Website Privacy Notice

Effective August 27, 2026

This notice explains what information Olive Branch Home Care LLC collects through this website, why we use it, and the choices available to you.

Information we collect

Contact information, such as your name, phone number, email address, and city or town.
Care-inquiry information you choose to provide, such as the prospective client’s name, age, relationship to you, requested support, schedule, and relevant safety or care details.
Messages, account information, and records related to requests you submit.
Technical information normally generated when you use a website, such as device, browser, approximate location, cookie, security, and site-usage data.

How we use information

We use information to respond to inquiries, assess service availability, coordinate requested services, operate account and scheduling features, communicate with you, protect the website, comply with applicable obligations, and improve our services.

How information is shared

We may share information with authorized team members and service providers only as reasonably necessary to operate the website and provide requested services. These providers may include website hosting and security services such as WordPress.com and Jetpack, Google services when enabled, and communications providers. We may also disclose information when required by law or to protect people, rights, and systems. We do not sell care-inquiry information.

Cookies and analytics

The website and its service providers may use cookies and similar technologies for essential functions, security, performance measurement, and analytics. Browser controls may let you restrict cookies, although some site features may then work differently.

Security and retention

We use reasonable administrative, technical, and physical safeguards appropriate to the information we maintain. No website or transmission method can be guaranteed completely secure. We retain information only as long as reasonably necessary for the purposes described here and for legal, safety, and operational needs, then delete or de-identify it when appropriate.

Your choices

You may ask to access, correct, or delete information you submitted, subject to applicable exceptions. Contact us at info@obranchhomecare.com or 315-217-1275. You may also ask to stop nonessential communications.

Please use care forms carefully

Do not use this website for emergencies. Call 911 for an emergency. Please do not submit Social Security numbers, payment-card details, account passwords, or other information the form does not request.

Children

This website is not directed to children under 18, and we do not knowingly collect information directly from children through it.

Changes to this notice

We may update this notice as our website or practices change. The effective date at the top shows when it was last revised.

Contact

Olive Branch Home Care LLC
188 Genesee Street, Suite 102
Auburn, NY 13021
info@obranchhomecare.com
315-217-1275